Wintergarden Shopper Survey

3. What is your relationship with the Brisbane CBD?

1 I work in the CBD

2 I live in the CBD

3 I visit the CBD and live in Brisbane

4 I visit the CBD and live outside of Brisbane

5 I visit the CBD and live outside of QLD

4. When you visit Wintergarden do you:

1 Visit for one store in particular

2 Visit as part of a larger shopping trip in the CBD and Southbank area

3 Visit for special events

5. Thinking about a typical trip to Wintergarden, what do you shop for or which services do you typically utilise? (Select all that apply)

1 Takeaway food

2 Restaurants

3 Health & Beauty services

4 Medical Centre/Pharmacy

5 Fitness Centre

6 Homewares

7 Entertainment (Strike Bowling/Holey Moley)

8 Fashion

9 Other

If you selected "Other" above, please specify:

6. Which of the following brands do you shop with regularly? (select all that apply).

7. In addition to the existing stores & services within Wintergarden, what additional stores and services would you like to see? (up to a max of 3)

If you selected "Other" above, please specify:

8. Thinking about the additional stores & services you would like to see in the centre, please let us know the specific brands that you would like to see in the centre.

9. Now, thinking about specific stores and services that you visit outside of Wintergarden, we’d love to hear about places in the local community that you visit.

Any other food court and takeaway stores?

Any other homewares options?

Any other seated restaraunts and cafes?

Any other fashion or retail options?

Any other entertainment options?

10. Thinking again about Wintergarden overall, how satisfied are you with your overall shopping experience?

Please provide some comments on why you have provided this rating:

11. Thinking again about the Brisbane CBD overall, how satisfied are you with your overall shopping experience?

Please provide some comments on why you have provided this rating:

12. In terms of transportation to Wintergarden, how do you typically travel to the centre?

1 Car

2 Public Transport

3 Walk

4 Bike

5 Taxi

6 Rideshare (eg. Uber)

7 Other

If you selected "Other" above, please specify:

Thinking about parking when you visit Wintergarden where do you usually park?

1 Wintergarden

2 Myer Centre

3 Queens Plaza

4 MacArthur Central

5 Other

If you selected "Other" above, please specify:

When you park in the city do you pre-book your parking, or pay on arrival?

Thinking about parking when you visit Wintergarden what do you find important?

1 Price

2 Proximity to shops

3 Safety/Security/Cleanliness

4 Online booking

13. Now thinking about your overall shopping behaviour since the start of COVID-19 pandemic, has your shopping behaviour changed?

1 Yes

2 No

Please tell us how has it changed? (select all that apply)

1 I am shopping online more

2 I am shopping more in my local community shopping strip

3 I am shopping at independent grocery stores

4 I am shopping at stand alone Supermarkets

5 Other

If you selected "Other" above, please specify:

Thinking about shopping more online, please select from the following:

1 I am shopping a little bit more online

2 I am shopping a lot more online

3 I am basically doing all my shopping online

What items are you shopping for online? (select all that apply)

1 Supermarket goods

2 Fresh Food

3 Takeaway food

4 Health & Beauty products

5 Homewares

6 Fashion & Apparel

7 Other

If you selected "Other" above, please specify:

14. When it comes to shopping online, with the easing of COVID 19 restrictions do you think you will shop online more, less or about the same as now?

15. Do you feel safe to shop in the City given the current COVID-19 restrictions

16. Thinking more broadly about overall shopping centres services, would you be interested in any of the following from Wintergarden?

1 Click and collect

2 Call and collect

3 Delivery from stores

4 Other

17. Thinking about Community groups, events or services, are there any specific groups, events or services you would like to see at Wintergarden?

Thank you for your insight. We appreciate it. To finish up, please tell us:

Are you a Brisbane local?

Thank you for taking the time to complete this survey.